Terms of sale

These terms of sale (the “Terms of Sale”) apply to the paid Lunaria “Ad-free” subscription, offered by [To be completed: name or company name] (the “Seller”) on the website https://lunariacycle.com. They supplement our terms of use (the “Terms of Use”), which continue to govern the use of the service; for anything relating to the subscription, these Terms of Sale prevail. They can be accessed at any time at the bottom of every page of the site, must be accepted before any subscription is taken out and are sent to you by email, on a durable medium, as soon as you subscribe.

1. Seller

• Name or company name: [To be completed: name or company name]
• Legal status: [To be completed: legal status]
• Address: [To be completed: postal address]
• SIRET: [To be completed: SIRET number]
• VAT: VAT not applicable, Article 293 B of the French General Tax Code
• Phone: [To be completed: phone number]
• Email: contact@lunariacycle.com

2. The “Ad-free” service

The “Ad-free” subscription removes ads from the Lunaria app, that is, from the area you can access once signed in, for the account under which it was taken out and on every device on which you are signed in: no more ad banners, and no more videos offered after you log entries. It does not unlock any features: all Lunaria features remain free and the same for everyone. The public pages of the site (home, guide, tools), which are not part of the app, may continue to display ads.

The service is provided online, as soon as payment is confirmed and for the entire duration of the subscription. It requires an account, a recent browser and an internet connection, the cost of which remains your responsibility.

3. Price

The subscription is offered at €2.49 per month (monthly plan) or €24.99 per year (yearly plan). Prices are shown in euros, inclusive of all taxes (VAT not applicable, Article 293 B of the French General Tax Code), and no additional fees are charged.

The applicable price is the one displayed when you subscribe. The Seller may change its prices: any change is notified to you by email at least thirty days before it applies, and only applies from your next billing date. You remain free to cancel at no cost before that date; otherwise, the new price applies from that billing date.

4. Subscribing

To subscribe, sign in to your account, then choose the monthly or yearly plan in the app (in Settings › Ad-free or after logging an entry). Before continuing, you must check two boxes: one to accept these Terms of Sale, the other to request immediate access to the service (see Article 7). You are then redirected to the secure payment page of our provider Stripe, which summarizes your order: plan, price, billing frequency and automatic renewal.

The contract is concluded when you confirm the payment on that page; this confirmation entails an obligation to pay. A confirmation is immediately sent to you by email, together with these Terms of Sale.

The paid service is reserved for adults and for minors who have been authorized to subscribe by their legal representative.

5. Payment and invoices

Payment is made by card or by any of the other payment methods offered on the payment page, through Stripe Payments Europe, Ltd., an authorized payment institution. Your payment details are entered and stored exclusively with Stripe: the Seller never has access to them.

The price is payable in advance: on subscribing, then on each billing date, every month or every year on the anniversary date of the subscription. An invoice is issued for each payment; you can view and download it in Settings › Ad-free › Manage my subscription.

If a payment fails, Stripe may retry it over a few days, during which the app remains ad-free. If the payment does not go through, the subscription ends automatically and ads reappear, with no other consequence for your account or your data.

6. Duration, renewal and cancellation

Monthly plan

The monthly plan is concluded for an indefinite period and is payable in advance every month. You can cancel it at any time; cancellation takes effect at the end of the current month, which has already been paid for.

Yearly plan

The yearly plan is concluded for a period of one year, then tacitly renewed for successive one-year periods unless you cancel it. In accordance with Article L. 215-1 of the French Consumer Code, we inform you by a dedicated email, no earlier than three months and no later than one month before the end of each yearly period, of your option not to renew your subscription; this email states, in a prominent box, the deadline for refusing the renewal and includes a direct cancellation link.

If this information has not been sent to you under these conditions, you may end the subscription free of charge at any time from the renewal date. Any sums paid after the last renewal date are then refunded to you within thirty days of the date of cancellation, less the sums corresponding to the performance of the contract up to that date.

Cancel in a few clicks

You can cancel at any time, free of charge and without having to give a reason, directly online (Article L. 215-1-1 of the French Consumer Code): in Settings › Ad-free, choose “Cancel your subscription”, check your details, then confirm the summary with the “Confirm cancellation” button. This feature can also be accessed through the “Cancel your subscription” link at the bottom of every page of the site and from every renewal notice email. You can also write to us at contact@lunariacycle.com.

We immediately acknowledge receipt of your cancellation by email, stating the date on which it takes effect. Cancellation takes effect at the end of the current period, which has already been paid for: the app remains ad-free until that date, after which ads reappear, and no further charge is made. Subject to Article 6 (yearly plan), the right of withdrawal (Article 7) and the legal guarantee (Article 8), any period already begun is not refunded. Until the end date, you can reverse your cancellation in one click. Cancellation has no effect on your account or your data.

Deleting your account ends the subscription immediately, with no further charge; the current period is then not refunded. If the Seller terminates the subscription for a serious breach of the Terms of Use, under the conditions set out therein, or if it permanently stops providing the service, of which it informs you at least thirty days in advance, it refunds you the portion of the price corresponding to the remaining period, except in the event of fraud on your part.

7. Right of withdrawal

In principle, you have fourteen days from subscribing to withdraw, without having to give any reason (Article L. 221-18 of the French Consumer Code).

As the “Ad-free” service is performed as soon as you subscribe, it can only be provided to you before the end of this period at your request. When subscribing, you expressly request immediate access to the service and acknowledge that you lose your right of withdrawal once access begins, by checking the box provided for this purpose; this consent and this waiver are confirmed to you in the confirmation email. In accordance with Article L. 221-28, 13° of the French Consumer Code, you can then no longer exercise your right of withdrawal.

Should this right nevertheless apply, in particular if the subscription were classified as a provision of services, you could exercise it within fourteen days of subscribing by sending us an unequivocal statement, for example using the form in the annex, to contact@lunariacycle.com or by post to the Seller’s address. Having requested immediate performance of the service, you would remain liable for an amount proportionate to the service provided until you communicated your decision (Article L. 221-25 of the French Consumer Code); the balance would be refunded to you within fourteen days, using the means of payment you used when subscribing.

8. Legal guarantee of conformity

The Seller must provide you with a service that conforms to the contract for the entire duration of the subscription and is liable for any lack of conformity that appears during that period. To assert your rights, write to us at contact@lunariacycle.com describing the problem you have encountered.

9. Liability

The Seller is liable as of right for the proper performance of the subscription, unless it proves that the non-performance or improper performance is attributable to you, to the unforeseeable and insurmountable act of a third party to the contract, or to force majeure (Article L. 221-15 of the French Consumer Code). For the rest of the service, Article 9 of the Terms of Use applies. Nothing in these Terms of Sale limits the rights you have under mandatory consumer protection rules.

10. Personal data

The data required for the subscription (Stripe identifiers, plan, status and dates of the subscription, proof of your acceptance of the Terms of Sale and of your request for immediate access) is processed to perform the contract and to comply with our legal obligations, in particular accounting obligations, as described in our privacy policy. Your health data is never passed to Stripe or used for the subscription.

11. Changes to these Terms of Sale

The Terms of Sale applicable to your subscription are those you accepted when subscribing. The Seller may change them to reflect changes to the service or to the law: any change is notified to you by email at least thirty days before it takes effect, and you can cancel free of charge before that date. For the yearly plan, the new Terms of Sale only apply from the next renewal.

12. Complaints, mediation and governing law

For any complaint, please write to us first at contact@lunariacycle.com: we will reply as soon as possible.

If your written complaint does not resolve the matter, you may refer the dispute free of charge, within one year of that complaint, to the Seller’s consumer mediator (Articles L. 611-1 et seq. of the French Consumer Code): [To be completed: name of the consumer mediator].

These Terms of Sale are governed by French law. If you live in another European Union country, you keep the protection afforded to you by the mandatory provisions of the law of your country of residence. Failing an amicable solution, the dispute may be brought before the competent court; as a consumer, you may bring proceedings, in addition to any court having territorial jurisdiction under the French Code of Civil Procedure, before the court of the place where you lived when the contract was concluded or when the harmful event occurred (Article R. 631-3 of the French Consumer Code).

Annex: withdrawal form

(complete and return this form only if you wish to withdraw from the contract)